Privacy Policy | starlight-byte

Last updated: January 2024

Introduction

starlight-byte ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starlight-byte.com or use our services.

Please read this Privacy Policy carefully. By using our website and services, you agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

Complete our enrolment or contact forms
Subscribe to our newsletter
Register for a programme or workshop
Communicate with us via email

This information may include:

Name (parent/guardian and child)
Email address
Child's age
Programme preferences
Any additional information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

To process and manage programme enrolments
To respond to your enquiries and provide customer support
To send administrative information, such as programme confirmations and updates
To improve our website and services
To send promotional communications (with your consent)
To comply with legal obligations

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

Contract: Processing necessary to fulfil our contractual obligations when you enrol in a programme
Consent: Where you have given specific consent for marketing communications
Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services
Legal obligation: Processing necessary to comply with applicable laws

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business
Legal requirements: When required by law or to protect our rights, privacy, safety, or property
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For programme participants, we typically retain records for six years following the completion of a programme.

Your Rights

Under UK data protection law, you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data in certain circumstances
Restriction: Request restriction of processing
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for direct marketing
Withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are designed for families with children. We collect information about children only with parental consent and for the purpose of delivering our educational programmes. We do not knowingly collect personal information directly from children under 13 without parental consent.

Cookies

Our website uses cookies and similar technologies. For detailed information about how we use cookies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

starlight-byte
142 West Regent Street
Glasgow G2 4RZ
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.